We will happily provide a refund or store credit for products purchased online, subject to the following conditions:

• Products must be in sealed, unused, and re-sellable condition

• Proof of Purchase must accompany the returned product

• The request for return must be within 30 days from the date of purchase or collection

• The product is not a Trading Card Game (TCG) and TCG Singles

• Any return postage is to be covered by the customer

All returns will be carefully inspected by our staff upon receipt into our warehouse to ensure the above conditions are met, prior to approving an online refund. Customers are expected to advise us of any issues relating to their order before returning the product for consideration.

Any returns deemed non-compliant with the above conditions will not be eligible for a refund or exchange and will be held at our warehouse until the customer either collects the product or pays to have it re-shipped.

If return postage is not paid within 14 days of being notified of the return inspection outcome, the product will be considered abandoned and disposed of.

Online refunds apply to the product only and do not include reimbursement for shipping already paid.